Texas CDL Help Desk

A driver or company may contact the Texas CDL Help desk administered by the Texas Department of Public Safety’s CDL Division regarding inquiries about the status of CDL & Hazmat endorsement applications and fingerprints.

Transportation companies are also recommended to inform their drivers to contact the CDL Helpdesk 3 business days after their driver has been fingerprinted so DPS can verify the status of the application with TSA. Once reached, the DPS’s CDL Analyst can review the TSA application and fingerprints to ensure there are no issues with the submission.

You can reach the Texas CDL Helpdesk by email at TexasCDL@dps.texas.gov or by phone at 512-424-2010.